At Charm City Veterinary Hospital, we’re always looking for ways to better serve both you and your pets. That’s why we’re excited to introduce Arnette, our new AI receptionist—designed to make communication with our team faster, easier, and more convenient than ever.
Arnette is here to assist with everyday inquiries, help route messages, and ensure your questions get to the right place quickly. Whether you’re calling with a quick question or need to pass along information, she’s ready to help—no waiting required.
Arnette is designed to support our team—not replace it. Our staff is still here to provide personalized care and communication, and you can always choose to speak directly with a team member during office hours.
How to Get Assistance from Arnette
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Talk naturally: No need for “computer” commands; just speak to her like a person.
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Skip the chat: If you’d prefer not to use her features, just say: “Please take a message for the staff,” and she will relay your notes to us instantly.
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Why Arnette? She allows our medical team to stay “hands-on” with pets in the clinic instead of being tied to the phones. We are still answering phones during office hours, but Arnette helps lessen the incoming calls.
Arnette is part of our commitment to combining compassionate care with smart technology. By helping manage communication, she frees up our veterinary team to focus on what matters most—providing attentive, high-quality care to every pet that walks through our doors.
We’re excited for you to meet Arnette and experience a smoother, more efficient way to connect with us!