New Client Special: 20% Off Your Pet’s First Exam!*

*Mention this discount at checkout to redeem. Valid only for new clients who have never visited CCVH. Discount applies to the exam fee only. Not redeemable for cash. Limit 1 per household. Appointment Retainer may be required.

Please Note: At this time this service is for existing CCVH clients only & you must call in advance to triage your pet for a drop off spot.

Urgent Care Services in Baltimore, MD for our Charm City Clients

When something feels off with your pet, you shouldn’t have to wait days for an appointment—or jump straight to the emergency hospital. Our drop-off urgent care services, available from 10 a.m. – 1 p.m. for existing CCVH patients, offers prompt, attentive care for non-life-threatening concerns. We’re here to ensure your pet is seen quickly so you can have peace of mind. If your pet is not an existing patient, we would still be happy to help! Ask us about our same-day sick visits or other available and convenient appointment options.

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Pet Urgent Care Services

We offer same-day urgent care drop-off visits with drop-off times between 10am-1pm daily on a first come first serve basis. Kennel space is limited. Please call and speak with a member of our Reception Team to be triaged and scheduled.

CCVH clients can now get answers and relief without unnecessary delays and ER bills*!

From vomiting and diarrhea to limping, minor injuries, urinary concerns, eye infections, ear infections, skin conditions & sudden behavioral changes, our team is here to assess the issue, provide treatment, and help your pet start feeling better as soon as possible.

When to Seek Urgent Care for Your Pet

You may want to schedule an urgent care drop-off appointment if your pet is experiencing:

Urinary issues (straining, urinating blood)
Bite wounds
Ear or eye infections (redness, discharge, squinting, head shaking)
Significant behavioral changes
Dehydration or excessive drinking
Diarrhea or Vomiting
Cuts, abrasions, hot spots or abscesses
Mild lameness, pain, or limping
Inflamed or draining anal glands
Overgrown or broken nails
Non-Emergent bite wounds

*If your pet is experiencing life-threatening emergencies such as severe difficulty breathing, foreign body ingestion, ingestion of a toxin, collapse, seizures, major trauma, suffering from urinary blockage or other ailment that may need overnight monitoring, please call our clinic immediately from Emergency Referral or go to the closest Pet Emergency Room. Due to confined space, pets believed to be contagious will not be allowed to drop-off to control the spread of CIRD and other pathogens.

During our regular hours, a member of our staff is standing by to triage your pet’s case. If you’re unsure whether your pet’s symptoms require immediate attention, give us a call. A member of our staff will walk you through what’s happening and help you determine the next safest steps for your pet’s health and comfort.

Urgent Care FAQs

What’s the difference between an urgent care visit and an emergency?

Urgent care is for medical concerns that require prompt attention but are not life-threatening. We call these a Yellow Level Triage. A Red Level Triage is a true emergency that might involve life-threatening conditions and would require ER care. This would include:

Being hit by a car
Severe difficulty breathing
Inability to urinate (aka urinary blockage)
Excessive or uncontrollable bleeding
Foreign body ingestion
Poisoning
Seizure
Collapse
Blue gums
Abdominal bloating
Major wounds (such as those obtained in a major dog fight or those that may have caused internal damage)

If you believe your pet is experiencing a life-threatening emergency, please go to the closest emergency room. Our preffered emergency partners are:

Animal Emergency Hospital (AEH) of Bel Air, MD (410)420-7297 (NORTHEAST OF BALTIMORE)

VEG ER of Pikesville, MD (410) 793-4910 (NORTHWEST OF BALTIMORE)

VEG ER of Elkridge, MD (410) 690-7170 (SOUTHWEST OF BALTIMORE)

PET ER of Cockeysville, MD (410) 346-0277 (NORTH OF BALTIMORE)

Urgent Vet Care of Cockeysville, MD (443) 318-6500 (NORTH OF BALTIMORE)

Emergency Animal Hospital of Ellicott City of Ellicott City, MD (443) 785-2903 (SOUTHWEST OF BALTIMORE)

Anne Arundel Veterinary Emergency Clinic (AAVEC) of Annapolis, MD (410) 224-0331 (SOUTH OF BALTIMORE)

Catonsville Animal Emergency – Thrive Pet Care of Catonsville, MD (410) 788-7040 (SOUTHWEST OF BALTIMORE)

Is CCVH equipped to handle life-threatening emergencies during regular hours?

No. During our regular business hours, our medical team is equipped to provide urgent care and life-saving care. However, we do not have a 24-hour staff or some vital emergency equipment (like oxygen cages) to monitor stabilized pets. If your pet is experiencing a life-threatening medical concern, you should seek care at the Emergency Facilities listed above.

Our team is equipped and ready to aid you for everyday medical care and urgent care.

What if my pet needs hospitalization or surgery during the visit?

Our doctor will discuss all recommended treatment options with you and review next steps. In some cases, specialty surgery or 24-hour monitoring may be required. If that level of care is needed, we will coordinate a transfer to a trusted specialty or emergency hospital.

Can I drop my pet off for an urgent care visit?

Of course! All our urgent care visits are drop-off. If you prefer to not drop off your pet, we can facilitate a sick visit for you where you can stay with your pet. We cannot guarantee availability on the day of those appointments. Drop off visits are first-come, first-serve with a limited number available, due to kennel space. If you’re interested in a drop-off option, please call our office to check availability and review drop-off instructions. This option is only available between 10 a.m. and 1 p.m. daily.

What payment options do you accept?

We do not offer in-house payment plans. We accept major credit cards, cash, CareCredit, and ScratchPay. At drop-off a member of our nursing team will go over an initial estimate for you. This estimate is generalized for your pet’s condition and is likely higher than what you’d spend. After the doctor evaluates your pet, you will receive a call or text (your preference), and the doctor will go over the treatment plan. At that time, a new, unique to your pet, estimate can be emailed to you.

How do I schedule an urgent care drop-off appointment?

If your pet has a non-life-threatening medical concern outlined above and is an existing Charm City Pal, please call our office to check same-day urgent care availability. We offer both drop-off urgent care and scheduled sick pet options. We cannot accept walk-ins at this time. Drop-off Urgent Care Services are not available for online booking, as we need to triage your pet to determine the level of needed care. We urge you to call us immediately if you suspect your pet is experiencing and urgent event.

What if I am a new client?

We cannot offer this service to new clients because it is best that we get to know your pet first. We are aways accepting new clients and even offering 20% off your first visit with us. A member of our team would be happy to help you get an sick-pet appointment, where you can stay with your pet & we can get to know one another. We will treat your pet at that time.

Do you offer urgent care after business hours?

We do not offer urgent care outside of our regular business hours. If your pet requires medical attention when we are closed, please contact the ER facilities listed above.